How Delphi built a cross-functional outbound recruiting engine with Jooba
“You can't compromise because each person either raises the bar or lowers it for the whole team. Being able to use Jooba in a multi-purpose way to identify the highest level of talent is a game changer.”
The challenge
Delphi is scaling fast, and like most high-growth AI companies, their hiring needs didn't stay still. New roles emerged, priorities shifted, and the profile of the ideal candidate evolved with the business. Basten needed more than a one-off recruiting vendor. He needed a partner who could stay embedded across the org, spin up quickly on new roles across functions, and hold quality without heavy lift from the internal team each time. Inbound wasn't going to cut it.
The approach
Jooba came in as Delphi's embedded outbound partner, running top-of-funnel across multiple roles at once. After intake calls to lock each position's target profile, Jooba built targeted campaigns per role: identifying, messaging, and surfacing candidates straight into Slack, keeping the whole process fast and frictionless. What made it work wasn't only sourcing quality, it was flexibility. When Delphi's priorities moved, Jooba moved with them, scaling volume up and down across product, engineering, and operations from a single embedded partner.
“You can't compromise because each person either raises the bar or lowers it for the whole team. Being able to use Jooba in a multi-purpose way to identify the highest level of talent is a game changer.”
Jooba kept the intros flowing with candidates strong enough for Delphi to make offers across four different roles this year, and helped grow the team with a Customer Support Associate hired through outbound.
The results
- Pipeline built: 100+ interested candidates intro'd across multiple roles and functions
- Offers made this year: Delphi extended offers to standout candidates across four roles (Staff Product Designer, Full Stack Product Engineer, Strategic Projects Lead, Customer Support Associate)
- Team growth: grew the Delphi team, with a Customer Support Associate hired directly through outbound
- Coverage: cross-functional hiring across product, engineering, and operations from a single embedded partner
- Flexibility: volume scaled up and down based on where Delphi needed it most, with no ramp time
Why it worked
“Jooba treats recruiting like GTM. The best people aren't looking, so you need clear positioning before you source. Show them why your company is different, why they'd want to move. Then source proactively into the market where those people are, not wait for applications. Move fast enough to win them before other offers land, but don't skip evaluation.”
About Jooba
Jooba is reimagining recruiting services from the ground up. By combining proprietary AI tooling with experienced talent engineers, Jooba serves as an embedded recruiting partner running top-of-funnel for high-growth technology companies. Backed by a16z Speedrun, Genius Ventures, Scribble Ventures, Founders Future, and operators from OpenAI, ServiceTitan, and more.
